General
Which games do you sell for?
Diablo 2 Resurrected, Diablo 4 and Path of Exile 2, on PC and console.
What information do you need from me?
At checkout, please provide your platform and your in-game name: BattleTag, PSN ID, Xbox Gamertag, Switch friend code or Path of Exile 2 character name. We never ask for your account password.
How will I receive my order?
After checkout, our team contacts you in game, invites you to a party and transfers your order face to face through the in-game trade window. Large orders may be delivered in several trades.
How do carries work?
Carries are self-play: you play along with our carrier on your own character to complete the goal. We never log in to your account.
What happens if you cannot deliver?
You receive a full refund to your original payment method within 48 hours. See our Refund Policy.
How do I contact support?
Email support@itemgg.com. Our support team is available 24 hours a day, 7 days a week.
Diablo 2 Resurrected
How long does D2R delivery take?
Delivery usually takes 30 minutes to 1 hour.
Which modes do you support?
Ladder and Non-Ladder, Softcore and Hardcore, on PC and console.
What is an Unmade runeword?
An Unmade runeword is the base item together with the required runes; you socket the runes to create the runeword yourself. A made runeword is delivered ready to equip.
Diablo 4
How long does Diablo 4 delivery take?
Gold and tradable items are usually delivered within about 15 minutes. Carries are scheduled with you after checkout.
Which realms do you support?
Season and Eternal, Softcore and Hardcore, on PC and console.
What do I receive when I buy an aspect?
A legendary item that carries the aspect.
How do Resplendent Sparks work?
We transfer items to you in game, and you salvage them for the number of Sparks ordered.
How are mythic uniques delivered?
Mythic uniques are not delivered through a standard trade. We arrange delivery with you after checkout, as described on the product page.
Path of Exile 2
How long does POE 2 delivery take?
Currency and items are usually delivered within about 15 minutes.
Which leagues do you support?
The current challenge league and Standard, Softcore and Hardcore, on PC and console.
Is the Mirror of Kalandra an item or a service?
We sell the Mirror of Kalandra currency item itself. We do not offer a mirroring service.